Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Position directs and works with managers and employees to carry out procedures and follow
Brand Standard, ensuring a smooth operations of Executive Lounge, including high level staff service and food & beverage standard, an efficient check in and check out process. Driving up GV score and guest satisfaction.
協助前廳經理管理前廳部的職能和日常工作。進行職位指導并與經理和員工一起執行集團標準和程序,確保行政酒廊順利的運作,包括高水平的員工服務和食物標準,確保高效的入住和退房程序。提高GV分數和客戶滿意度。
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